Here are some questions you may be wondering about
Q: What are the computer requirements to use the virtual classroom?
A: You'll need a computer (PC or Mac) and Internet access (please make sure your browser is Netscape 3.01 or higher or Microsoft Internet Explorer 4.0 or higher). Experience has shown that the virtual classroom works best with computers with 16 MB of RAM or greater. You will need Sun Java if you don't have it; you'll be prompted to download it if needed.
Q: How are invoicing and payment handled?
A: Invoices will be available for all students on line. You will be notified when they are posted, and can be sent an electronic copy if you like. You can pay conveniently by credit card right there or by any means you choose.
Q: Do you have any discount plans?
A: Yes, by purchasing 10 or more hours of tutoring in advance, you can save up about 10%. I offer discounts to active military personnel as well.
Q: Have your tutors undergone a background or security check?
A: Yes, all are at least checked using methods used for teachers in the state of California or equivalent.
Q: Do you expect to be able to provide on line tutoring at times other than evenings, such as after school, or to provide tutoring in other subjects such, such as chemistry?
A: I will do everything I can to provide on line tutoring at times convenient to the student. In addition, I am expanding my subject offerings as I bring in new highly qualified tutors. I also have an association with several well qualified on line tutors in other subjects. All have undergone background checks, are experienced on line tutors, and are ready to assist in providing top quality tutoring. Let me know your needs and I will try to meet them.
Q: What credit cards can you accept?
A: We can accept Mastercard, Visa, Discover, and American Express.
Q: What happens if the virtual classroom system goes down?
A: I can meet students via AOL Instant Messenger or by phone. Page me if you are unable to enter the virtual classroom for any reason, and I will make other arrangements.
